21 November, 2017

7277 Door to Door Retail Sales Representative

Telecom Vanuatu Limited

Industry:
Telecommunications
Location: 
Port Vila, Vanuatu
Job Hours:
Not Stated
Due Date
28-Nov-17




Job Description:
Telecom Vanuatu  Limited  is  seeking  for a  Door to Door  Retail Sales Representative to be based in Port-Vila.

Mission
The Door to Door Retail Sales Representative has to:
  • Be  responsible  for  TVL  Sales  of services and/or products outside retail
  • Sell all TVL products and/ or services offers
Function
Sales of TVL Product and/or Services offers
  • Advise  by  analyzing  and  guiding  the  customer  needs  and expectations,  expand to different universes, to satisfy the customer
  • Sell all products and/or services offered by TVL
  • Enter  the customer profile in  the database (and check the supporting documents, as part of a mobile subscription warrants, internet, and fixed line)
  • Ensure the achievement of its objectives (quantitative and qualitative), in  compliance with internal procedures
  • Conduct competitive intelligence on geographic area (price quotation)
  • Provide answers to customer complaints and loyalty
  • Manage customer relationships face to face
  • Listen  and be  versatile  (adjust the  speech depending on the client typology)
  • Highlight the mobile, fix and internet offers TVL
  • Argue,  detect  and  respond  to  objections  in order to convince customers on TVL products and/or services offers
  • Demonstrate proactivity  and expand  to other uses universe (do not stop at the initial customer request)
  • Ensure compliance with the internal customer charter
  • Knowing conduct a product and/ or service demonstration
  • Work in a team
  • Manage conflict situations.
      Criteria:
      Competences:
      Knowledge
      • Secondary school graduates
      Skills
      • Fluent English/Bislama and French basic understanding
      • Excellent written and verbal skills
      • Analytical and smart thinking
      • Customer Oriented
      • Must possess a valid driver’s license
      • Must possess the ability to educate and convince customers
      • Smart and pro-active
      Personal characteristics
      • Take initiative to do things
      • Reliable
      • Adaptability
      • Ability to work under stress
      • Sense of Service
      • Honesty
      • Conscientious and rigorous.

              Salary:

              Not Stated

              Language:

              English, French, Bislama

              How To Apply:

              Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 28TH November, 2017.

              Contact Person:

              Valerie Dinh

              Phone:

              (+678) 22185
              Address: 
              HR Coordinator, PO Box 146, Port Vila, Vanuatu

              Email:

              valerie.dinh@tvl.net.vu


              Website:
               Not Stated
              ______________________________________________________________
              Source:
                           21-November-17 Direct from Employer

              For further information on the above Vanuatu job please see the source or contact the employer directly.